Customer service

Got a question or need help? We're here for you. Choose a topic below or contact us directly.

Direct contact

Mon-Fri: 9:30 AM – 6:00 PM (closed on national holidays)
Note: Always include your order number or have it at hand!

Want to sort it yourself, fast?

Track your order, or create a return label. Find an answer to your question in our WTFAQ.

Customer service representative

Stuck?

Get in touch via one of the options below.

Fast delivery

Ordered before 5 PM = shipped the same day. With you in 2-4 working days.

Free shipping from €29.95

Free shipping with Colissimo throughout France on orders from €29.95.

100-day return policy

Not satisfied? Return free of charge within 100 days.

24-month warranty

We stand behind the quality of our products.